Privacy Policy

Last Updated: 05 19, 2025

Welcome and thank you for your interest in Final Debt Relief, LLC ("Site"). The Site is the property of Final Debt Relief, LLC ("we," "us" or "our"). This (Final Debt Relief, LLC) Privacy Policy applies to this Site and any other site and mobile apps owned and operated by Final Debt Relief, LLC and its affiliates that provide a link to this Privacy Policy (collectively “Final”, “we”, “our” or “us”).

This Privacy Policy is provided to communicate how we and our affiliates collect, protect, use, share and retain your personal information when visiting our Site.

Please note that this Privacy Policy applies only to our information-gathering, use, and dissemination practices in connection with our Site. This Privacy Policy does not apply to any of our information practices conducted separately by Final outside of our Site. To the extent that we provide you with notice through our Site or otherwise, of different or additional privacy policies or practices (e.g., at the point of collection), those additional privacy policies shall govern such data collection and use.

Please read this Policy before using our Site as continued navigation constitutes your agreement to the term of this policy.

Changes to this Privacy Policy

Final reserves the right to update this privacy policy at any time. When we make changes, we will revise the date at the top of this page. Changes will be effective when posted unless otherwise indicated. We encourage you to check this page periodically to stay informed about how we help provide the information we collect.

Personal Information We Collect

For the purposes of this Privacy Policy, "personal information" shall mean individually identifiable information from or about an individual.

We collect personal information from you when you visit, interact or register on our website and apps, respond to an advertisement on third-party websites or call us. We may collect the following information:

- Information you provide: email address, full name, telephone number, date of birth, address, employment, salary, etc.

- Information from third parties: credit reporting data (accounts, pay history, balances), lead generation data.

- Participation in contests or surveys: We collect personal information such as name, address, email address, and phone number when you participate in contests or fill out surveys sponsored by us or our affiliates. Survey information collected may include characteristics, preferences, behaviors, attitudes, ability, intelligence predispositions, etc. We collect this information to improve our services and products and our members’ experience with us.

- Information from cookies or other tracking technologies:

- Cookies are small blocks of data created by a web server while a user is browsing a website. This data is stored on your hard drive, containing non-personally identifiable information about you. This data functions as your computer’s identification and enables us to improve your experience by maintaining your authenticated session and preferences. We and our third-party vendors use “cookies” and similar tools to track your use of the Website when you use our services. Our systems automatically log information about your computer, tablet or phone.

- You may choose to set your web browser to notify you when you receive a cookie or refuse cookies altogether. If you do so, some parts of the Site may not function as intended. For more detailed information about how to disable or administer your cookie settings in your web browser, please refer to the applicable page for the browser you are using:

- We reserve the right to transfer and/or sell aggregate or group data about Users of the Site Offerings for lawful purposes. Aggregate or group data describes the demographics, usage, and other characteristics of Site Offerings Users as a group without disclosing personally identifiable information.
- Internet, device, or other activity

- We may collect certain non-personally identifiable information about you and your desktop computer, tablet or mobile device when you visit the Site. This non-personally identifiable information includes, without limitation, the type of browser that you use, your IP address, the type of operating system that you use and the domain name of your Internet service provider. We use the non-personally identifiable information that we collect to improve the design and content of the Site and to enable us to personalize your experience. We may also use this information in the aggregate to analyze usage of the Site.

- Referring exit pages/Advertising

- Final, as well as third party entities such as Google®, use cookies, pixels and other tracking technology (collectively, “tracking technology”) in connection with the Site for purposes of tracking Users’ activities (such as websites visited, advertisements selected and pages viewed) after they leave the Site. Final, and its third-party partners, use this tracking technology to target applicable Users with advertisements featuring products/services we offer, as well as third-party products/services that may be of interest to applicable Users.

- Users can opt-out of certain Google®-related tracking technology, and customize the Google® Display Network ads that they receive, by visiting the Google® Ads Settings at: https://adssettings.google.com/. Google® also recommends installing the Google® Analytics Opt-out Browser Add-on for your web browser, which is available here: https://tools.google.com/dlpage/gaoptout. To the extent permissible under applicable law, we are not responsible for the tracking practices of third-parties in connection with the Site. Google® is a registered trademark of Google, Inc. (“Google”). Please be advised that Final is not in any way affiliated with Google, nor are the Site Offerings endorsed, administered or sponsored by Google.

Information We Collect from You and from Third Parties

Information we gather from you or third parties is used to:
  •  Inform you about products or services we think you will be interested in
  • ​Facilitate the use of our Site
  • ​Improve our Site, product offerings or services
  • ​Consider you for the products/services we offer
  • ​Verify your eligibility, identity
  • ​Contact you regarding your inquiry, account or employment opportunities
  • ​Process payments on your behalf
  • ​Create and maintain login information for our Site​
  • ​Monitor, conduct, improve analytics on our products, services and offerings​
  • ​Internal administrative, security, relationship management
  • ​Send push notifications​
  • ​Detect and protect against security incidents, malicious, deceptive, fraudulent or illegal activity

Mobile Messaging Privacy (SMS Program)

We do not share, sell, or transfer mobile phone numbers, SMS/text opt-in status, or SMS message metadata to third parties for their marketing or promotional purposes. Mobile information may be shared with subcontracted processors solely to provide our texting service (delivery, support, compliance). SMS messages are sent only by Final Debt Relief. Providers may contact you by phone or email to fulfill your request; they do not send SMS/texts unless you separately consent to that provider’s SMS program.

SMS Program Terms

By opting in, you agree to receive recurring SMS/text messages from Final Debt Relief at the phone number you provided regarding program eligibility, scheduling, updates, and account notifications. Message frequency varies. Msg & data rates may apply. Reply HELP for help and STOP to opt out. Support: support@finaldebtrelief.com, (888) 887-7544. Consent is not a condition of purchase.

Your Rights
You have the following rights to restrict the sharing of personal and financial information with our affiliates (companies we own or control) and outside companies that we do business with. Nothing in this form prohibits the sharing of information necessary for us to follow the law, as permitted by law, or to give you the best service on your accounts with us. This includes sending you information about some other products or services.

Your Choices
Restrict Information Sharing With Companies We Own or Control (Affiliates): Unless you opt-out we may share personal and financial information about you with our affiliated companies.

Restrict Information Sharing With Other Companies We Do Business With To Provide Financial Products And Services: Unless you opt-out we may share personal and financial information about you with outside companies we contract with to provide financial products and services to you.

SMS Opt-Out. You may opt out of Final Debt Relief’s SMS program at any time by replying STOP to any message. Reply HELP for help. After you opt out, we may still contact you by phone or email as permitted. For assistance with our SMS program, contact support@finaldebtrelief.com or (888) 887-7544.

Mobile Messaging (SMS) Sharing Limits
Final Debt Relief does not share, sell, or transfer mobile numbers, SMS/text opt-in status, or message metadata to third parties for their marketing or promotional use. We may disclose mobile information to vendors that provide messaging delivery, security, support, and compliance services, and they are contractually prohibited from using such information for any other purpose. SMS communications are sent only by Final Debt Relief. Our designated providers may contact you by telephone or email regarding your request. They will not send SMS/text messages to you unless you later provide brand-specific consent directly to that provider

Time Sensitive Reply
You may make your privacy choice(s) at any time. However, if we do not hear from you we may share some of your information with affiliated companies and other companies with whom we have contracts to provide products and services.
To exercise your choices,
Call (888) 887-7544

Sharing your Personal Information

Final may share your personal information with its own affiliates and nonaffiliated third parties as provided below. However, SMS opt-in data and consent will not be shared between Final affiliates nor with any nonaffiliated third parties.
Final shares your personal information with its own affiliates to consider you, or market to you, their products and services.
Final may provide your information to nonaffiliated third-party service providers who perform certain functions on our behalf. When we share your information with service providers, we require the security and confidentiality of your information as well as limiting their use of the information to reasonably carry out their work with us, including to comply with applicable state and federal laws.
Final may share your personal information with the following nonaffiliated third parties:

- Financial services companies for marketing purposes as permitted by law. As noted above, however, SMS opt-in data and consent will not be shared.
- Auditors, examiners, law enforcement
- Credit reporting agencies

We may share or sell lead data with licensed third-party partners who provide debt relief or related services. All data sharing complies with applicable privacy laws, and you may opt out at any time.

Protecting your Personal Information

Final takes the privacy and security of our visitors’ and members’ personal information seriously. We maintain industry standard technical and physical safeguards designed to safeguard your information and can only be accessed by authorized individuals.

Please be advised, however, that while we take every reasonable precaution available to protect your data, no storage facility, technology, software, security protocols or data transmission over the internet or wireless networks can be guaranteed to be 100% secure. As such, we cannot warrant that your personal information will be absolutely secure.

You can also take precautions to keep your information safe. Following are some methods that can help:

- Be cautions when using public networks or computers. Make sure to completely log out of accounts and clear caches after use.
- Choose complex passwords
- Don’t use things related to birthday, address, phone or any PIN
- Use different passwords for each website

Third-Party Websites

This Site may contain links to third-party owned and/or operated websites including, without limitation, websites owned and/or operated by Final’s service providers and/or marketing partners. We are not responsible for the privacy practices or the content of those websites/companies. These third-party websites and entities have separate privacy and data collection practices and Final has no responsibility or liability relating to them.

Social Security Protection Policy Statement

It is our policy to protect the confidentiality of Social Security numbers (SSNs) from misuse and improper disclosure by maintaining and enforcing physical, electronic, and procedural safeguards. We prohibit unlawful disclosure of SSNs, and limit access to SSNs to our personnel who need access to SSNs in order to perform their job functions. We do not disclose SSNs to third parties except where required or permitted by law.

Minors

Final’s site is not directed or intended for individuals under 18 and does not knowingly solicit or collect information from visitors under 18. Visitors under 18 should not provide any personal identifiable information of any kind on our Site. If we learn or are notified that we have collected any information on someone under 18, we will promptly remove the data from our system.

Your California Privacy Rights

If you are a California resident, you have certain privacy rights under the California Consumer Privacy Act (“CCPA”). Please refer to our Notice to California Residents for information about your rights under the CCPA.
Residents of California may also, under Cal. Civ. Code § 1798.80(e), known as the “Shine The Light” law, request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request by filling out the CCPA Request Form.

Notice to California Residents

This section applies solely to California residents and supplements, and in no way limits, the Privacy Policy set forth above.
 These Provisions are intended to be in compliance with the California Consumer Privacy Act of 2018 (“CCPA”). Any terms defined in the CCPA have the same meaning when used in these Provisions. This notice explains how/what personal information we collect, use and share of the personal information collected and the rights and choices for California Residents with respect to our handling of their personal information.

 This notice does not include personal information in relation to:

- Publicly available information from government records.
- De-identified or aggregated User information.
- Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data.
- Personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA), the California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994.

Visiting our Website from Outside the United States

The Final site is intended to provide products and services inside the U.S and is governed by the laws of the U.S. If you are visiting the Site from outside the U.S., your communication with us may result in the transfer of your to leave your country. By visiting the Site and/or otherwise communicating electronically with us, you consent to such transfers, even if your jurisdiction does not have the same privacy laws as the jurisdiction where our servers are located, we will treat your information as subject to the protections of U.S. Law, this Policy and our Consumer Privacy Notice.

Changing or Updating your Information

Final relies on you to update and correct your personal information. If you find that our information about you is incorrect or incomplete and our Site does not permit you to update or correct certain information, contact us:

Phone: (888) 887-7544

Email: support@finaldebtrelief.com

Opt Out/Unsubscribe:

You may opt out of some promotional or information sharing options the following ways:

Promotional emails:

To opt-out of receiving e-mails from us, you can click on “unsubscribe” in the footer of any e-mail message

Information Sharing:

To opt out of information sharing, you can email us at support@finaldebtrelief.com

Text message/Push Notifications:

To opt out of text/push notifications, by replying “STOP” to the notification. Or you can email us as noted above.

Copyright © Final Debt Relief LLC. All rights reserved.